Internal IMS Admin FAQ
This reference section is for Intelligent Mobile Support internal users.
- Job does not appear in SBP Search if the sales rep did not create a proposal
- Technician assignment is not sent to SBP automatically
- ServiceTitan job updates are not sent to Sales Builder Pro after rescheduling the job or dispatching the technician
- Service Titan - Multiple Techs assigned to one ST call
- Error: ST Estimate could not be created
- API Call: Get Equipment and Get Service ID
- Error: Assigned user email not filled
- Service Titan Logic: Job Received and Estimate Sent