How do I send Service Titan Schedule Changes to Sales Builder Pro?

Follow the steps below to resend job information to Sales Builder Pro. At this point, Service Titan has not built the Multiple Appointment feature out to their integrated apps. Sales Builder Pro will only receive the first appointment scheduled. Multiple appointments will NOT be sent to Sales Builder Pro.

Follow these steps to Edit the first scheduled appointment:

1) Open the Service Titan job

2) In the Scheduled Appointments section, tap on the Pencil to open the Edit Appointment View

• Appointment date, time, and technician can be changed in the Edit Appointment view.
• NOTE: To send the new information to Sales Builder Pro immediately, you will need to change the time to initiate the "send" to Sales Builder Pro. Simply add a minute to the start or end time.
• Be sure to Save the changes.

Troubleshooting Resources:

What if the technician assignment is not sent to SBP automatically?

Service Titan job updates are not being sent to SBP after rescheduling and dispatching