Cost is what you pay for the item. Typically, this is your distributor price. This value is used by the Business Rules to calculate the sale price of the item. This value is also used in the cost analysis gross margin calculation. For an accurate gross margin, you should enter a cost for all items in your price book.
Cash Price is used for items that you do not want to use business rules for. Cash Price is frequently used for Services on the Add-Ons tab. Because the business rules are not used, the cash price will need to include labor, taxes, materials, and margin. As a best practice, we do not recommend using cash price for equipment and accessories. If you use Cash Price you will need to recalculate the cash price with every distributor price increase.
Calculated Price is the amount that displays in the app when an item is selected after the Business Rules have been applied to the cost.
Regular Price can be used by items on the accessory and add-ons tab. When a regular priced item is selected with an HVAC option, the app will automatically discount to the cash or calculated price. We recommend using regular price for upsell items. For example, to promote the sale of a UV light, you can offer the UV light with a discount when selected with any HVAC equipment.